Enterprise Grade Hosted Voice Telephony Solutions for Mid-Sized Companies
Does your business require a telephony solution without the high outlay costs or expensive hardware investment? Do you want to … Read more
Category: Business benefits
New client: Unity Insurance
Callstream supports Unity Insurance Services’ new account handling facility Unity Insurance Services, the specialist provider of insurance to charities and not-for-profits, has … Read more
Does your outbound dialler respond to online activity?
Does your outbound dialler tie in to prospects researching online ? A new research report into Insurance consumer behaviour has … Read more
Commercial insurers lag behind personal lines on sales calls
Personal insurers are outperforming their commercial counterparts in their ability to make the most of contact centre capacity Our new … Read more
Managing your outbound dialler to maximise sales conversions
Does your outbound dialler meet consumer expectations? New research into response times to online sales enquiries in the insurance industry, reveals … Read more
Case Study: Fresh! Insurance
Callstream Midas enables outbound success for Fresh! Insurance Fresh! Insurance Services Group is one of the largest privately-owned insurance brokers … Read more
Latest survey highlights upselling opportunities
UK brokers’ contact centres consistently deliver the highest value policy sales and also the greatest potential for upselling. In the … Read more
Keeping track of customers online and on the phone
There is no question that online marketing provides a level of insight that is fundamental to today’s marketing decision makers. … Read more
Be Ready for Any Storm – The Flexibility to Move Fast
Every business has peaks and troughs, and now cloud services make it far easier to enhance functionality and increase capacity … Read more
The Magic Minute
In a world where people buy everything from car insurance to holidays through comparison sites, do customers still want to … Read more